Users

School Data

• How often we update test scores
• How often we update CRDC data
• GreatSchools' College Success Award

School Ratings

• How we rate schools
• How state dashboards differ from GreatSchools ratings
• Differences in ratings on real estate sites
• Removal of the Academic Progress Rating for some schools
• Why some schools are unrated
• FAQ: Do reviews influence a school’s rating?

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School Reviews

• My review isn't showing
• How to edit, update, or remove your review
• How to report a review
• How to submit a school review
• FAQ: Can schools have reviews removed?
• FAQ: Why does my submitted review saying 'pending activation'?

Incorrect Information

• How to submit an 'add school' request
• My assigned school(s) are incorrect
• The nearby schools on Zillow are incorrect
• How to report incorrect information about a school

School Profiles

• How to compare schools
• How to search for schools by address
• How to receive updates about a school
• Troubleshooting help

User Accounts

• How to update your email address
• I didn't receive a verification email
• How to reset your account password
• How to sign up to receive GreatSchools' newsletters
• How to unsubscribe from GreatSchools' newsletters
• How to update your newsletter preferences